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  1. #41
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    :( i tried that bruce , gave me another error message... :(

  2. #42
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    I Keep getting the same message as everyone else 'user name/password not found"
    Could someone please give me the pips phone number as I can,t find it on the site.
    John

  3. #43
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    606-850-0876 or 0473 or 0462

    I had the same problem. They reset my username and password and gave me a pin number over the phone. Also sent me an email.

    Good Luck

  4. #44
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    Yeehaa
    thanks Raloaa Just got through after about 10 tries ,they reset my pin & it works.

  5. #45
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    Default Yes it does.

    Finally Ok with the phone PIN reset. Why it has to be via phone who knows. Anyway good bye to this string. It's been reassurring. Ciao

  6. #46
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    Default Pips support is very good

    Well I did a bonehead mistake. After successfully logging on for the last 3 weeks, I got the dreaded Username/password unknown.

    It took about 3 hours of trying to phone them and they fixed it right away. this morning I logged on and forgot to right down my new PIN number. Bonehead mistake. :oops: :oops:

    I called Pips support at 10:30 am Central time and :lol: I reached PIPS support in one try. They asked me the particulars and gave me a new PIN. they do not have anything to do with Passwords I was told.

    so, keep trying and you will get through.

    IndianaPips

  7. #47
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    Default log in problems

    I had the same problems as many even after re-setting pin & password . Support phone #s always busy . So I tried the fax line and got through . They e-mailed me a new password & pin # the very next day and I have been able to login since . Try faxing your info to 001-606-850-3391 .
    keifer

  8. #48
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    Default Login

    Re:Username/Password

    Thanks All, for the information provided.
    Was able to get a phone call through on the seventh try.
    From US, had to dial 011+606 850 0473.
    Got new password and Wallaha, in like Flinn. :D :D :D


    :idea: :idea: :idea: IDEA! :idea: :idea: :idea:

    A FREE[/u] program, to eliminate KeyStrokes and Save your Password.
    I have been using, ROBOFIL, for several Years, as a trial.
    The Trial is limited to about 20 login ID's, no time limit.
    You can up grade if you want to.
    I have and it gives you unlimited ID's.
    WWW.roboform.com

    note: if you do this, you will need to go in and change you password, each time you login, but once this is done, your password is there for yur next lodin.

    I have found this a great help, in keeping my passwords secure and available, also has a password generator for you to use if needed.

    Nice to have Admin, filling the void, that was created, when PIPS FORUM, was closed.

    Thanks Admin
    [/b]

  9. #49
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    If anyone need a way to fax over the internet i found http://www.fax1.com/ just type you message and sent. This is a pay service but you get 1 dollars worth for free and to pips is only .49 cent so you can sent 2 pages for free.
    Waiting to here back from pips now hope this can help some people get there account fixed.

  10. #50
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    Does anyone know if p1p$ support answers their phones on Sat or Sun. I have called and got their phones to ring 3 times in the past two hours but no one answers. Current Malaysia time is sat 9am at this posting time.

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