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  1. #11
    Senior Investor
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    SPO...

    I know it's tough right now...but, there are a lot of us logging in, it's still being updated and the implementation with the new platforms...I would think are interacting thus making it more difficult. But, we know merchants are being verified, PAID and merchandise is going out their doors. We're moving forward.

    We're all hopeful that the moves being made by the staff will be long term fixes not bandaid ones. I know I'm very hopeful!

    Be patient! It's coming!

    FYI - Everytime I logged in...it took me more than 20 times and I have high speed internet.

    krisark

    Grace, mercy and forgiveness will help a man walk tall - JCM

  2. #12
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    Quote Originally Posted by SPO
    Must be nice, this c**p is all I ever get:

    Server is very busy at the moment, please try again later. Thank you.

    Just tried 20 logins in a row. Have tried all times day and night. Cannot get in anymore. So much for my account...... :evil:
    Hi SPO,

    I was getting the same message for 4 days. I finally got in today and it was like a bonus. My account had seamed like it had jumped a lot as I have not seen it in a few days.

    Be paitent my friend and you will get there in the end.

    :D

  3. #13
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    Just be "P", it's coming batch by batch.

  4. #14
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    No problems here. I am using Firefox, and yes - the server is a little slow, but I am getting logged in.

  5. #15
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    i have found that all the people that are having the error that the login password is not found happen to have a special character in their password. The new site didnt factor in passwords that have special characters.

    So we will see what they are going to do about this soon.

    morfie

  6. #16
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    Default Haven't been able to log-in since Fri.

    I keep getting a box that thinks I want to cchange passwords on my accounts, which I don't want to do. Then it gives me the user name/ password not found. I filled out a couple of tickets but no results yet. Hope it happens soon so we can get in to read the news when it comes. Think I have tried at least a hundred times. Guess I'm learning patience. Betty

  7. #17
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    Are you sure it's asking you to change your password Shuey?
    Does the box say something about seecret question?

  8. #18
    Co-Admin YogiBrood's Avatar
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    Default Re: Haven't been able to log-in since Fri.

    Quote Originally Posted by shuey
    I keep getting a box that thinks I want to cchange passwords on my accounts, which I don't want to do. Then it gives me the user name/ password not found. I filled out a couple of tickets but no results yet. Hope it happens soon so we can get in to read the news when it comes. Think I have tried at least a hundred times. Guess I'm learning patience. Betty
    Betty, the best way you can overcome your despair on the accounts is give the PIPS support a call and they can correct it straightaway... I hope you have all the account identity numbers at hand rather than spelling out every account etc... helps move faster and for them too in shortening time on the telephone, it's much more efficient to go with the numbers instead, esp. if you have plenty of accounts to deal with. Here are the numbers:

    PIPS Support 1- +6068500876
    PIPS Support 2- +6068500473
    PIPS Support 3- +6068500462


    Goodluck.

    YB.

  9. #19
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    I have been able to get into my account up untill today. Now it says username and password not found :?

  10. #20

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    Quote Originally Posted by Savannah
    I have been able to get into my account up untill today. Now it says username and password not found :?
    IT crew knows about the problem and looking at it :lol:

    Read the update at the forum 8)

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