Thread: P*cP*y Support

if you need a PIN send email to [email protected]
with your picpay ID

Ps. I think This email should be sticky

For your own good, don't rely too much on the ticket system, people:there are problems with it and as far as I know these aren't solved yet. There are better options discussed here in the forum (I'm sorry I've no time summarising them... might be a nice mod's job :)).
If you still want to try: you should be able to register at the ticket system's site without having to enter into the P*P* or pp site first and with a login that is not linked with those ones either. I don't know how support can make the appropriate link between your question and the right account (I guess you have to provide the proper details). So it seems anyone can register and post tickets, no matter if you have access to your account(s) or not. (But please correct me if I'm wrong.)

Originally Posted by BrightStar

if you need a PIN send email to [email protected]
with your picpay ID

Ps. I think This email should be sticky

Ditto! Several weeks ago I went through all the hoops. BrightStar's solution was what finally worked for me. And friends. Always within hours!

jog

Hi,

[email protected]
did not work for me today.

If anyone has a new
PicPay e-mail, please
post.

Thank you,

Mary Knight
USA

Hi redmazda

What do you mean the E-mail address didn't work for you?

You mean you didn't receive an answer or the mail came back? Or what? :?

Hi,

best way is FAX !

i send one, after 1,5 hours problem was resolvet.

greats

waldi

Hi Shell,

The e-mail was returned by the
MAILER-DAEMON yesterday and
today.

I have also sent several
FAX, which were returned because
there was "no answer".

Mary

Hi again Redmazda/Mary

Thank you for answering me :D

I think this is a little odd. I will look into it and return..... :)


Checking:


Well, now I have received an answer from the e-mail address you were having problems with, Mary. I got my new PicPay-pin and could log in and saw that my third merchant order has changed status to shipped. :)

This is actually the first time an e-mail sent pin has worked for me. Earlier I always got a pin which didn't work, resulting in me having to call a friendly support lady......... :D

Are you sure you have written the e-mail address correctly?
Try again; maybe they were having a spot of trouble with a full mailbox or something.