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  1. #11
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    My GC id 30918. I posted here because my profit is not available to withdraw. I compounding profit 100% everyday & after end of the period, I can't withdraw. Admin GC please look and check my problem there.

  2. #12
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    may be script problem

    need answer for this problem

    thanks

  3. #13
    Co-Admin YogiBrood's Avatar
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    Quote Originally Posted by blackstar View Post
    My GC id 30918. I posted here because my profit is not available to withdraw. I compounding profit 100% everyday & after end of the period, I can't withdraw. Admin GC please look and check my problem there.
    Here is a good guide to help you understand the potential setback to your situation. Above that, there is the Support link to post your query which I came to understand, gets promptly answered within 12 hours if not, 124 hours provided your question has not already been addressed in the FAQ section.

    Q. I wasn't paid. what may be the problem?

    A. Below we have listed the most common reasons why you have not been paid in a timely manner:

    - It might be that you have not made any deposits yet and you have zero balance in your account. You have to make a deposit to start receiving profit.
    - If you cannot withdraw the funds from "Available to withdraw" balance please check if you have provided us with the correct information.
    - In case the account number is correct, you may have to check whether your account has a balance limit imposed on it. If so, we recommend you to put your principal on 100% compounding while you sort this matter out with Your bank. This way you will not lose any profit payments. Please contact Your bank without any delay, normally they are helpful and will solve your problem as soon as possible.
    - One of the least probable reasons why you have not been paid may be a bug or delay in our software. No such instances have occurred so far. Yet we urge to wait for at least 12 hours since the scheduled payout time and only then contact our customer service.


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