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  1. #1
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    Default Good platform, Bad terms

    The folks at Oanda have a very appealing platform. They support all operating systems (including Linux) and their mobile and tablet apps are really nice.
    However when it comes to hearing the voice of the customer - they suck.
    Yesterday I gave them a friendly advice, telling them that they should support ACH withdrawals as these are at no cost and give the customer the convenience of withdrawing from the account for some consistent income generation. Currently they support wire transfers only at $20 each and then the bank may charge its "incoming wire fee" and that doesn't make it very attractive for us which is a shame. I told them that this was the only reason why I decided to pull my initial deposit I made via my debit card (and you can do that for free only up to the amount of deposit, not beyond that).
    In response to my constructive feedback - instead of saying "thank you for your input, we're doing something about it" or "unfortunately we are not able to provide this at this time", you know what they did? They locked my account so I can't login again and never responded.
    I find this behavior very snarky and unprofessional. I was super friendly to them but they apparently think that they are on top of the world in the US market.
    I want you to know Oanda folks? This attitude will start costing you in losing customers.

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  3. #2
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    Default

    Man! You need to try brokers such as freshforex. Very stable platform with an instant market execution platform. I think for the 6 years I've been with these guys, I have no complains at all!

  4. #3
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    Default

    Preparing a good trading plan is necessary for every Forex trader. In Forex market there are more than thousands of Forex traders but most of them are failure in their career due to lack of trading plan. That’s why I am prepared my trading plan with Forex4you broker. This broker is very friendly and helpful. In their trading plan they offer – fluent and error free trading environment, daily political and currency news and charts etc.

  5. #4
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    Default

    As traders we always depends onthe strategy or platform in Forex trading, but it is also necessary that wefind the broker reliable broker who give good terms and policies in theirplatform. After much research I choose FXdirects broker because they are reliable,stable and co-operative brokers in this retail Forex trading platform. Theyhave different and fluent trading platforms to offer their traders without any restrictionfor using any kinds of trading strategy.

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