Thread: TenkoFx - TenkoFx.com

FAQ For Investor

This support service has been created specifically for clients of international broker TenkoFX who may have questions about Forex trading.

Here you can find information about our terms and conditions of trading, and matters such as Forex processes, how to withdraw or transfer funds, training, technical issues and fundamental analysis, etc.

What steps do I need to complete in order to invest my capital?

If you want to invest funds through TenkoFX just follow these three easy steps:

1. Register for TenkoDESK.
2. Make a deposit into your personal Money Box.
3. Choose a suitable manager and apply to make your investment.

Where can I review and choose a PAMM manager?

The trading history of PAMM managers is available on the PAMM Accounts rating page. You can use this information to identify a suitable manager.

What is the PAMM accounts rating?

The PAMM Accounts rating is a summary table to help you evaluate and select the most attractive managing trader to invest your funds with. The rating table comprises of various assessment parameters, which you can reshuffle according to your priorities.

What criteria can I use to select a PAMM manager?

The following information is available for all PAMM managers. You can use this information to identify a suitable manager, by matching the profiles and PAMM ratings to your personal goals and risk appetite:

• age of the account (in days)
• equity size
• total and daily return on investment (percentage)
• size of the maximum drawdown

You should also check the minimum investment amount and the size of the profit share offered by the trader.

What is the minimum investment amount?

Each PAMM manager sets the minimum investment amount on their account. You can check this parameter in the PAMM account's profile before making your investment.

[B How soon will my investment appear in the manager's account after I make an application to invest?[/B]

Your investment will be credited instantly.

Can I add additional funds to a current investment?

Yes, you can add to the amount of your investment. Simply transfer funds from your Money Box and they will be added to your investment within minutes.

What is a PAMM manager account?

A PAMM manager account enables you to attract investment into your trading system. For more information please click here.


Investment offer.


When you create a PAMM account you must determine the parameters for investments and rewards.


Offer contains a minimum amount of investment and four indicators:

• Amount. It determines further parameters for the investor.
• Performance fee - a percentage of investor's income that will be paid monthly to the manager's account.
• History - can whether the investor see the history of transactions.
• Open trades - can whether the investor see the current transactions.

What is the minimum deposit I need to make in order to register as a PAMM manager?


You can get started as a PAMM manager with as little as $100 in your account.


This account is ECN account with No limitations in your trading style


Can I liquidate a PAMM account? What happens if I do?


You can liquidate a PAMM account via the 'Liquidation of a PAMM account' link in your TenkoDESK workspace. The funds in the account will be withdrawn at the next rollover, as stipulated in the PAMM Investment Terms and Conditions. You cannot cancel a request to liquidate an account once you have made it and a liquidated PAMM account cannot be restored. If you wish to resume operation in the PAMM system and attract new investments, you will need to register a new PAMM account.


What is a PAMM rollover?


PAMM Rollover occurs in accordance with the schedule which is set up by each individual manager. The schedule can be different for each PAMM account. The time reference is based on trading server time. The manager is not authorized to change the schedule more than once per 90 calendar days.

Rollover process updates statistics of the PAMM account, calculates manager and partner remuneration and completes withdrawal applications.

TENKO FX PROVIDES ITS SERVICES ON THE BASIS OF A LICENSE OF THE INTERNATIONAL FINANCIAL SERVICES COMMISSION OF BELIZE.

The company’s authorization to provide financial services is issued by the International Financial Services Commission of Belize. This authorization is published and maintained on the regulator’s official website. The license issued for a one year period, and is renewed annually.

The company’s licence can be verified via the IFSC website at www.ifsc.gov.bz, in the register of licensed entities authorized to offer services in trading in financial and commodity-based derivative instruments and other securities (List F under the Licensed Service Providers tab).

LICENSED SERVICE PROVIDERS REGISTER : IFSC/60/349/TS/15

Complaint Resolution Process

At TenkoFX we take customer service very seriously, and treat every complaint as an opportunity to assess our business processes, identify weak areas and improve our services wherever possible.
It is in both your best interests and ours for you to familiarise yourself with our internal complaint resolution process.

TRADING COMPARATIVE TABLE

NOTES:

Fixed spread accounts (STD, CENT, SF) are synthetic products that we offer to our clients. Please note that professional markets (liquidity providers) operate on the basis of variable spreads.

Fixed spread accounts do offer some protective advantages against excessive slippage, excessive stop loss or stop out triggers resulting from spread widening, which are trading risks inherent to professional markets. These features expose fixed spread accounts to abuse by professional traders or trading software.

We warn all existing or potential clients not to attempt to misuse fixed spread accounts by running professional strategies like HFT (high frequency trading), scalping or HFT-type news trading. These strategies should be run exclusively on professional ECN accounts only.

If more than 50% of your trades meet the below criteria your trading style will be treated as abusive to fixed spread account and will put our relationship at risk.

• Trade duration of less than 10 minutes.
• Profit targets that are smaller than 5 times the spread.
• Order cancellations exceeding 50% of the total number of orders.
• News time execution only, evident by the timing of orders.
• Excessive transaction numbers – more than 30 per day, 100 per week, 300 per month.

Fixed spread accounts undergo regular individual audit checks to identify violations. The above criteria are given for informational purposes and we hope that this transparency will help us to avoid conflict situations. Please be aware that we will not hesitate to take severe action against violators.

TRADING COMPARATIVE TABLE

NOTES:

Fixed spread accounts (STD, CENT, SF) are synthetic products that we offer to our clients. Please note that professional markets (liquidity providers) operate on the basis of variable spreads.

Fixed spread accounts do offer some protective advantages against excessive slippage, excessive stop loss or stop out triggers resulting from spread widening, which are trading risks inherent to professional markets. These features expose fixed spread accounts to abuse by professional traders or trading software.

We warn all existing or potential clients not to attempt to misuse fixed spread accounts by running professional strategies like HFT (high frequency trading), scalping or HFT-type news trading. These strategies should be run exclusively on professional ECN accounts only.

If more than 50% of your trades meet the below criteria your trading style will be treated as abusive to fixed spread account and will put our relationship at risk.

• Trade duration of less than 10 minutes.
• Profit targets that are smaller than 5 times the spread.
• Order cancellations exceeding 50% of the total number of orders.
• News time execution only, evident by the timing of orders.
• Excessive transaction numbers – more than 30 per day, 100 per week, 300 per month.

Fixed spread accounts undergo regular individual audit checks to identify violations. The above criteria are given for informational purposes and we hope that this transparency will help us to avoid conflict situations. Please be aware that we will not hesitate to take severe action against violators.

PAMM is a type of account that it can be used as an investment for the investor. The TenkoFx, Investor given a special portion to be able to invest or to liquidate without having to deal with a PAMM Manager and guaranteed that investor money is safe because systems that provide special security for investors


If you are interested, you simply open an account in TenkoFx then choose the menu investors. but of course you should be verified first profile.


PAMM is your opportunity to make rewarding Forex and CFD investments without spending time mastering the skills needed to attain high returns on your capital. To make an investment simply review the PAMM account ratings and select a successful trader whose profile matches your trading goals and risk tolerance level. Once you invest in a PAMM account the manager will trade on your behalf and you will pay them a percentage of your profits as compensation for their work.


Suppose your investment by using the PAMM Trader - Dr.Evil

Can I withdraw profit and my initial investment amount without liquidating my investment?

Anda memiliki hak untuk menarik keuntungan anda dan jumlah awal dari investasi, selama anda menyisakan minimal jumlah (seperti yang ditetapkan oleh manajer PAMM) di akun manajer.


You have the right to withdraw your profits and the initial sum from the investment, as long as you leave the minimum sum (as set by the PAMM manager) in the manager's account.


Example: you have invested $200 in a PAMM account. The minimum investment amount is $100. Your investment is now valued at $200, so you can withdraw $100.


[I]Discalimer


The TenkoFX Company neither administers nor invests in PAMM Accounts. The role of our company is to ensure absolute compliance with the terms of investment-soliciting offers published by the managing traders. It is the responsibility of each investor to evaluate the risks of investing into a particular PAMM account, based on the information published on the website.

Now you can make investments in TenkoFx with a minimum investment amount in accordance with the investment offered by PAMM-Trader. But make sure that we know the performance of PAMM trader as seen from the performance of one of PAMM-Trader - Tractor Agressive

To find out more about the activities of PAMM Trader, you can immediately see the performance in : Classic