I cannot login to my PIPS account. When the 4 digit security pin was reinstituted I typed in 0000 as well as my username and password by selecting the login button. I received the new 4 digit security pin and before writing it down I accidentally closed the page. I had wanted to minimize the page and closed it instead. I tried the pin reset and could not reset the pin since I was asked about my secret question and answer which I did not have because I did not need to select a secret question and answer when I joined PIPS on Sept. 10th 2004. I have sent 2 trouble tickets and e-mailed general support as well as faxed them with no response. Anyone have a similar problem and is there a solution?
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