Hello! I totally understand your frustration with bot-only support. It is the worst when you have a real question. I recently switched over to PowerPlay and the difference in service is pretty massive. They take pride in having real people in their support team, and it shows. It is a legit online casino with free bonus offers that actually make sense and aren't hidden behind impossible rules. I remember I had a question about my first deposit and a real person helped me out within two minutes. I also really like their live dealer section because it feels much more social and engaging than just clicking buttons. PowerPlay has definitely become my main spot for the weekends because everything just works like it should.