Picpay Support Email no longer being use.

Printable View

05-08-2005, 03:46 AM
CashOnly

Picpay Support Email no longer being use.

I got this email ...

Quote:

From: [email protected]
Date: 02 Aug 2005, 07:14:20 AM
Subject: Re: changed my profile

From: [email protected]
Subject: Email no longer being use.

Dear Valued Members,

In order to be able to reach all members immediately, we have blocked all
emails to support and remain with support tickets system.

Please forward all inquiries via support tickets as usual.

We thank you for your cooperation and hope to serve you better.

With regards,

PICPAY.Com

:(
05-08-2005, 05:33 AM
spiderman23

Old News... We had been told that PICPAY will answer only to support tickets a long time ago..
05-08-2005, 05:38 AM
kelly

how to request lost pin?
05-08-2005, 07:43 AM
FISHING4U merchant

Yes but try submitting a request ticket, I have 2 from weeks ago still not answered and yet they reply to my emails the same day! perhaps they meant use email and not support ticket lol :lol: :lol: :lol: :wink:
05-08-2005, 09:14 AM
callum

Re support

I sent a Support Ticket query to Picpay last night (9pmGMT, 4th Aug)
and the reply, TO MY SATISFACTION was here when I got up and
switched on 11 hours later.
05-08-2005, 01:48 PM
dadakool

Lucky You..I have been also waiting two weeks for a reply to my support ticket.
07-08-2005, 05:53 PM
reunlustrol

I'm waiting for 3 weeks on an answer of a ticket.
They don't answer it not.
So i send an email
07-08-2005, 06:40 PM
rollercoaster

I submited two tickets a month ago and nothing. Decided to e-mail support, well it took them 2 days to resolve the issue. Don't know what I would do now while the e-mails are being blocked... WAIT WAIT WAIT haven't you all got enough? :shock:
07-08-2005, 09:20 PM
horseplay

picpay support

I have had tickets into picpay support for weeks now and they are still open with no responce and the name to respond is Faizal. Is he there anymore?

Also, on the pips support tickets, they have also been locked for weeks, and I read evryone else's, and I've written to those I've read that posted emails, and I've written emails to several support staff with no answers, so what's up with that?
07-08-2005, 10:32 PM
videokid

hi if you need a quik answer from pips or Picpay use Fax I have done that some times and always got a answer ! :)
07-08-2005, 10:37 PM
SilverTrend

use the reset pin feature.

Quote:

Originally Posted by kelly

how to request lost pin?
08-08-2005, 12:53 AM
CashOnly

Quote:

Originally Posted by videokid

hi if you need a quik answer from pips or Picpay use Fax I have done that some times and always got a answer ! :)

How they answer you? send fax to you too? or you mention email/contact on your fax?
08-08-2005, 11:32 AM
videokid

Quote:

Originally Posted by CashOnly

Quote:

Originally Posted by videokid

hi if you need a quik answer from pips or Picpay use Fax I have done that some times and always got a answer ! :)

How they answer you? send fax to you too? or you mention email/contact on your fax?

They answer by E-mail , so remember to put your E-mail in the fax :wink: