Dear Member,
Through the medium of this announcement we would like to give you some quick updates on the latest developments:
*Customer Support
All tickets are processed within the maximum turn-around time of 48 hours, hence we suggest you to raise support tickets for any assistance rather than sending mails to
[email protected] or
[email protected] as all support related issues are addressed only through tickets raised from the member backoffice.
*STPay on hold
STPay has been removed from the modes of payment due to massive continual fraudulent CC transactions during the last 15 days. We are working on fixing this issue and will keep you posted about the updates.
*Zero Tolerance Policy – Cross Recruiting
Please be informed that cross-recruiting i.e. recruiting/attempting to recruit members from other TVI Express teams to one’s own team or promoting other programs to TVI Express members is against company policies and members found guily of the same will be TERMINATED with immediate effect.
*E-vouchers are E-funds – Invest vigilantly!
Please buy eVouchers from trusted sources only as we have recently received a lot of cases of stolen vouchers being bought by people who did not know the source of vouchers.
*Buying/selling of stolen vouchers and buying/selling of vouchers at a price < USD 250 are against ethical norms and hence strongly condemned by the company. Any vouchers bought or positions placed using those vouchers under the impression of these will be blocked sooner or later and therefore money invested would be money lost. We suggest you to buy vouchers either from a trusted source or from us directly to avoid this situation. In order to buy vouchers directly from the company, feel free to write to
[email protected] and we will assist you accordingly.
*TVI Express Travel is ready to be on board!
The travel engine is all set to be launched, just the last minute vigorous testing is going on. Once, our system gets the final audit clearance from our tech team, the engines will be made live. We will soon announce the same through internal announcement and emails with specific details.
Regards,
The TVI Express Team
Touching Lives Globally!