The e-mail was not from EC Trust,this lady ask if you can confirm what product/service you purchased? And if it was from EC Trust. http://www.ectrustco.com/?
Catherine Balt
eCommerce Services UK
Tel: +44 (0) 208 439 1151
Fax: +44 (0) 208 439 1150
[email protected]
Then she ask:
If not, can you re-call the website URL from which you made the purchase from?
Did you receive the product/service that you purchased?
Were you satisfied with this purchase?
Please be advised that this email has been sent for security reasons to confirm to the bank that this was indeed a valid transaction and we would really appreciate your answers to the above questions.
Tiiger
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Thread: Did anyone receive an email??
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11-04-2006, 07:42 PM #11
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Last edited by Tiiger; 11-04-2006 at 07:46 PM.
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11-04-2006, 07:56 PM #12
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Originally Posted by Tiiger
YB.
Have U confirmed or R U satisfied with answer to your post? Click the "Thanks" button to show it.
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12-04-2006, 12:10 AM #13
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EC trust acted as cc processors for a while.I believe MichaelR is correct.
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12-04-2006, 08:03 AM #14
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Thanks!
I wasn't certain (if this was legit) on how to respond to the whole "purchase" aspect of the email since P**s was a "loan." I especially didn't want to unintentionally hold up any investigation with no response, so I replied with:
I do know what the charges were for and am happy with the outcome of my charges. Any further information needed will have to be obtained at a later date as I get further verification of the legitimacy of your request.
I haven't heard anything further. I'll look into this more, but thanks for the advice. I'll also check out the links referred to in an earlier reply post.
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19-05-2006, 03:29 PM #15
Question
Hi All
This is a copy of one of, my second set of seven emails, for purchases, I had made on my C/C to Picpay. Even though I had made more than seven.
QUESTION: What did the majority of people , who recieved this email ,REPLY?
Considering we never had recieved nothing back. So how did you reply?
I hope I haven't stepped out of topic to far ! IF so ,please Mod move it!
CREDIT CARD CHARGE TO ECS TRUST
----- Original Message -----
From: Joanna Fiminska
To: xxxxxxxxxxxxxxxxxxxxxxx
Sent: Friday, April 21, 2006 6:23 AM
Subject: CREDIT CARD CHARGE TO ECS TRUST
Dear xxxxxxxxxxx
We understand from our records that last year on 03-May-05 you received a charge on your credit card for $xxxxxx with one of the following descriptors:
1-888-spybill com; fun et24 com 18887792455 SOHQCOM 888-276-7721
Can you confirm what product/service you purchased?
Was this purchased made through the following website? www.ectrustco.com?
If not, can you re-call the website URL from which you made the purchase from?
Did you receive the product/service that you purchased?
Were you satisfied with this purchase?
Please be advised that we are a payment processing company who assisted with these transactions. We have been asked to build a case portfolio of the company EC Trust and verify every transaction made to confirm to the bank that this was indeed a valid transaction. We do not need your credit card numbers or any other details and we would really appreciate your answers to the above questions
Regards
Catherine Balt
eCommerce Services UK
Tel: +44 (0) 208 439 1151
Fax: +44 (0) 208 439 1150
www.ecs-world.com
Thanks
dreamseeker
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19-05-2006, 03:47 PM #16
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Bump for dreamseeker's question...
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19-05-2006, 06:54 PM #17
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I would be careful with this.......myself, I would ignore it! If it were an "official" inquiry as far as an investigation....I would think they would do it by regular mail. It makes me real suspect to their motive when they do it by email hoping you don't give it too much thought possibly giving them more reason to tie up cc funds they froze if you respond that you're not happy.
jjm
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19-05-2006, 09:42 PM #18
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I have received the same e-mails asking about my transactions with EC Trust and Spybill for transactions I did with Pips. They wanted the transactions verified. I have all my documentation and everything corresponded with what they had. The only problem was I did not receive the product I paid for. (Pips). I wonder if Bank Negara has asked them to investigate every transaction. If they did, at least something is being done.
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19-05-2006, 10:22 PM #19
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Originally Posted by goldenoldie
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19-05-2006, 11:14 PM #20
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My question is how does OP have access to a private email/document sent to GN in regards to ANY Pips information.
Joy
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