pin no.

Hi all,
Does anyone know how and when we receive a pin no?.
I have done what was asked on arrival for the first time but i coud'nt find a pin anywhere, any ideas?
thanks,
George.

Hello all,
Thanks for your reply,
Would you know the best way to rectify my problem as i have never had a reply from pips using e-mail.
Thankyou,
George.