The worst servers ever!

I've had it with you ic markets, your servers are poor and unreliable with a daily disconnections even in slow markets.

Nov 7, 2019 - 3 Stars For a very long time now same issues are happening quite a few times daily, issues like; server disconnection, price froze, chart stop moving and missing candlesticks, this happens particularly during volatility, quick movements or during major news events. Noting that I've never experienced these issues with any other broker's platforms, and it's not a computer or internet connection issue.

Obviously, such issues were either due to their unstable and terrible trading environment/server connection or couldn't handle high volume traffic. IC Markets might be doing this during major news as a precaution to avoid crashes which other brokers doesn't do, and this might be understandable, but not with every volatility or even during normal movements.

A dishonest/bad broker can deactivate/manipulate connection/server periodically, this will stop trader from closing position manually to take profit or stop minor loss and will also leave you have no log of any attempts to Buy/Sell/Close/Modify/Cancel orders. This poses huge risk to any trader.

I think IC Markets is much much better than this and hopefully they will stop these kind of actions or spend more money on their servers, otherwise their reputation is at risk.

Thank you.

Oct 29, 2019 - 3 Stars Come on ICM spend some money on your servers. This is a critical issue as you're gaining new clients every day. Fix the server's issues for good.

Apr 13, 2018 - 4 Stars A reliable and a decent broker, I'm happy with them.

I only have three concerns, if solved ICM would be the perfect broker:
1). Lower Commissions.
2). Tighter Spreads for Metals and Minors.
3). Faster server ping time as the Avg is 200ms when other brokers like Axitrader Avg ping time is 10ms.

I hope IC Markets will take my comments into consideration.

Is a server not a computer?



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