Can anyone tell me how I can get back into my pips account. I get the error message username/password not found. I've tried trouble tickets and calling. No answers on either end. It's been a month. Thanks in advan ce. username *****
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Can anyone tell me how I can get back into my pips account. I get the error message username/password not found. I've tried trouble tickets and calling. No answers on either end. It's been a month. Thanks in advan ce. username *****
Yo
REMOVE that password IMMEDIATELY.......Security reasons!!!
To change passwords you have to get into your Pips site inside as that is the only way I know to change passwords. Somewhere in here there was disscussion that there was a glitch with getting in with the pins in the beginning and what came up was that there was a user name or password problem but it seemed that it was the pin in actual fact. You will have to do what I will have to do and ring if I can only find the correct numbers.
KJ
OK, it has been over a month for me now and I still get the same message: "Login failed. Username/password not found"
I have spent over 9 hours on the phone trying to get through but have either received busy or no continuous ringing. I am calling during the supposed business hours.
I have sent emails to all the customer service people and have not received any responses.
I have sent in 5 "VERY HIGH" tickets to which I have received one message saying to call in.
Is there ANYONE who can help me. I have been a member for a year and am not feeling good about this. I was able to keep my chin high for the last year, but it is dropping as I type this message. Something is not ringing true in my ears. If anyone can convince me otherwise I would LOVE to hear it!
Stanley
Hi Stanley
hang in there, im in the same boat :cry:
Ive been a member since 2003 and this happened when the old website first started
eventually everyone got back in
you just have to try and try again as I am doing
Have you tried faxing them,you get a free fax to try it out with this company
http://www.fax1.com/
fax number +6068503391 (you might have to leave out the +)
put in your id and member name
ask pips to email a new pin to you
dont worry your account will still be there and growing :wink:
my fax was delivered just waiting for a reply,hopefully at the beginning of next week
good luck
colin
OK, I'll continue to Keep The Faith!
Thanks everyone.
Stanley