Abunch of liars

They caused me losses of over 1300 USD and due to technical issues as they said... but when they are reimbursing the money, it is being done through bonuses and i need to meet the bonus requirements to receive my money that they made me lose.

Jun 1, 2017 - 1 Star they steal our money.... a month ago and due to a technical problem i lost around 1000 USD, after weeks of investigations, they agreed to add back to my account as a bonus... i need to do 120 STD in order to get them... and moreover it was supposed to be active for 90 days but they oinly did it for 45 days...

total bul***.

live robbery

Reply by aaafx sales submitted Jun 12, 2017 Dear hghazawi,

Thank you for expressing your opinion regarding your Margin Call/ Stop Out experience.

While we respect you expressing your point of view, we would like to point out that AAAFx is neither stealing anyone's funds nor can we consider your claim to be justifiably valid.

First, you did not lose any funds on your part due to any technical issue on our end, as there was no technical issue at fault in this matter.

Next, at the time, you did receive a series of alerts informing you of the trading status of your account.



Finally kindly remember that you did give your agreement on the bonus allocation. We did not just add the bonus, but we also had your written consent.

Also, all the bonuses that have been added before 18/05/17 were extended to expire at the end of August 2017 (90-days).

However, any subsequent bonuses added after that date are subject to the standard 45-day policy as you were properly informed of within our correspondence.



If you have any further questions, we do welcome you to contact us directly. Matters are usually able to be resolved so much easier when our clients contact us directly and express what the nature of the situation is so that we can quickly investigate the matter and find a workable solution when possible.



Best regards,

The AAAFx Quality Assurance Team