Fraudulent Insurance Adjuster
A few days ago, I had a customizer who was trying to quickly put it on me. Some of you may already know that I damaged my van due to a rough road in the Carolinas. I got into a monstrous pothole, when I got to my destination, I noticed a significant crack in the upper right corner of one of my slides, and I thought that there might be damage to the frame from the picture inside the wall. I called progressive, and a few days later the customizer came out. The adjuster looked at it, made sure that the crack was from the road, and made an estimate. I couldn't find a repair shop in New Jersey, so I called Vallybrook, Pennsylvania. It looks like they had pretty good reviews, and they specialized in SUVs, so I went down this path.
I called the insurance company and told them that I would send it to the PA. They told me that the PA traffic controller would have to check the damage, since I was performing repairs in the PA. I brought the van to the store over the weekend because it was 2 hours away.
The following week, I got a call from the PA customizer. He told me that the crack wasn't just from a pothole. Water damage was caused. He said he used his humidity detector and it showed 100% in the crack area. I asked him a few questions, for example, what is the model of the humidity detector "MMD7NP" (General Electromagnetic Contactless Sensor). I asked him if he was still bound by the vacuum, and he said yes. After this conversation, I became extremely suspicious of what had happened.
I called the mechanic, he told me that the adjuster used his tool, and he said that there was moisture in it, he also told me that he could not pull out the sliding mechanism. He was worried about repairs, as there was water damage. I told him that it's because I forgot to turn it on again, the handle is in the auto level field. Look, if it was a camper with a wooden frame, then I would also worry about repairs, but it is aluminum, and after learning that there was no water damage, you will see this later. If you are a van repair shop, I feel it is common knowledge to know how to drive a van or call the owner. So, this means that the insurance agent did not look at the van with a drawer. I also asked him if it was still leaking, he said NO, it seemed to have dried up. I said that it was fine, I was in that camper with a beautiful tooth and did not see any leaks. I asked him to please take a look at the van now that he knows how to open it. He said: "Good... Needless to say, I picked up the van after 4 days. Don't tell someone that you are going to look at something, and then don't do it. I drove a total of 8 hours just to run around to make my situation worse. This, among other things, is just a little annoying because of this situation.
I called the insurance agent and asked him if he had looked at the pit van, he said yes. I asked, how did you look at the hole in the camper if you didn't remove the slide? Then he got angry and said that this was not necessary. I asked, how do you know if it was still vacuum-sealed on the outside, if you didn't see it with a sliding glass? This made him extremely angry. He said that his supervisor is considering everything, and I will hear the decision later.
I pointed out the type of humidity detector at the beginning to say this. These types of humidity readers will give false readings on the metal. They will show 100% When used on a material that is on top of any type of metal. I have a video about this. I work for campers on the side to earn a few extra bucks for camping with my family. I actually went further, opened my van and found that the frame was not cracked, and it was just a scratch from a gun with a coil. So the only thing that was messed up was the crack. I sent a video to the insurance company showing that there was no moisture on the wall, as well as how the humidity sensor will show false readings in this section due to the aluminum superstructure in this area. A few days later, they completely refuted this claim, stating that the road damage would not have caused such damage if there had been no suspension damage or tire damage.
I know it's a long read, but I want everyone to get an idea of things before taking someone's word for it. I've never uploaded a video to YouTube, but I'm trying to upload this. I want people to be ready if something like this happens to them.
Not all customizers are like that, I know that. This may be an isolated incident, not sure, but I spent almost 10 hours showing that my camper had no pre-existing damage that caused the initial damage. I have a feeling that when camper sales skyrocket, it will be harder for people to take care of claims. Do not be afraid to challenge the diagnoses of insurance inspectors. I'll let you all know when I've sorted out the video, you can make your own decision.
