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requently Asked Questions

Q: Some offers require credit cards. Is my information safe? Do you get that information from advertisers?
A: Yes, it is safe. We do not collect information from our advertisers. We only receive reports with your user-id from Freethirty.com to show us that you completed the offer requirements.

Q: How do I ensure I receive credit for offers?
A: In order to make sure you receive proper credit for completing an offer, make sure your browser has cookies enabled and then clear your cookies before clicking on an offer link. Offers are tracked through the use of cookies. We recommend using Internet Explorer or Firefox when completing offers.

Q: What if I complete an offer and I do not receive credit?
A: If you have completed an offer and have not received credit then login to your account and submit a credit request to us. Credit requests require full e-mail headers as well. Please contact us if you have any questions about how to do this.

Please note that not all affiliates accept credit requests. If you did not receive credit within 1 day on a prize that says "Instant", you may not get a credit. Submit a credit request and we will tell you if they accept manual credits or not. You may also check with us before completing an offer and we can tell you if an offer takes credit requests or not.

Q: I see you have many instant offers. Do they all credit instantly?
A: In most cases, our offers that indicate instant credit, do credit instantly. If you complete an offer that doesn't credit instantly, it is more than likely that there was a problem with your browser and cookies were not enabeled. Then, you will need to submit a credit request. Just because an offer credits instantly does not mean you receive your prize instantly. This just means there is no waiting period for your account to receive its credit. You will not receive a prize however until your credits are complete and referrals have gone green (completed offer requirements).

Q: How will I receive my prizes?
A: If you have chosen Paypal as your prize, you will receive funds (including amount required to cover any fees) via Paypal. You must supply valid Paypal address in order to receive prize. If you have chosen one of the other prizes, you will receive that prize via FedEx or UPS from one of our retail partners. Freethirty.com will send item Next Day or Second Day and will require signature confirmation. If the prize is damaged in any way, please refuse delivery. We will receive notification from our retail partners and ship another item of equal value. If the product is damaged after you have opened it, you are responsible for any warranty or product returns.

Q: Are you repeatable?
A: Yes!!! You may order as many times as you want, so long as you have the required number of referrals each time. After each order, we will provide you a free credit so that you cna order again. You will never be required to complete more than 1 credit's worth of offers.

Q: Why do you require users to be Verified by Paypal?
A: If you are Verified by Paypal, you have gone through some steps with Paypal to verify your identity. You have also proven that you have a legitimate bank account and email address. This protects freethirty.com and our partners from fraud. We feel that this is the best way to ensure that you are who you say, and you have a verifiable reference in Paypal that we can look to and trust. We reserve the right to request further identification verification items such as photo ID etc.

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