Hi!
Our firm is engaged in building living houses. Previously we had a call center of about 30 people, but about 2 months ago the board of directors decided to abolish it and automate its processes. As I am responsible for the communication between the company and its customers, I was entrusted with finding the solution. I have no idea how to do this, so I am contacting you! Please help, guys!
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10-11-2019, 08:42 PM #1
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Call Automatisation. Any suggestions?
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10-11-2019, 09:26 PM #2
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Hi, Cesturo!
Well, we had the same problem. I work for an oil company in the Netherlands. Called Argos Energies. Maybe you heard about us so we also faced the problem of automation of calls. As far as I know our management sorted it out with the help of https://voximplant.com They have 1 solution called Smartcalls. The hallmark of this service is the automation of not only outgoing but also incoming calls, which makes it a unique solution for complex automation of the first line of support. Don't know about the prices but you can go to their site and check it. Hope my post was useful )
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