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  1. #1
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    Default problem with ice-gold - Issue Solved (mod. edited)

    waiting over a week of my money, no answers to my emails, no one is going on phone

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  3. #2
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    you must be kidding, these people always reply, try again to contact from another email. might be that your emails not going through. wire orders takes up to 7-10 days.
    Trust, reliability, honesty, experience.
    PM me, if you need any advice.

  4. #3
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    Same experience here... I dealt with them about 10 days ago and at that time, they replied to a question within one or two dayes like they did in the past.

    Maybe a stupid remark but... remember they might only be working at (+- Western European) daytime.

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    Please post here when your issue will be solved, it is very interested.
    Trust, reliability, honesty, experience.
    PM me, if you need any advice.

  6. #5
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    Quote Originally Posted by Systems View Post
    Please post here when your issue will be solved, it is very interested.
    I recieved my payment 10 day after, without any information and no comment by email, normaly I get one. It is a difference of 36$ between 580$ and 616$ of Gold so the day price as it has to be.
    Last edited by newage; 05-11-2006 at 10:40 PM.

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    You are wrong about ice-gold , they work always very fast and if you call them then they always pick up the phone !
    But you have to read the Office hours: 8 AM - 4 PM GMT, business days !

    Maybe for americans they are not the best option but for sure for europeans !

  8. #7
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    I agree, they work always very fast and if you call them then they always pick up the phone !
    Please note when you are seling e-Gold there is one section which tell you exactly what is fee and you can select express option (the same day) or normal (5-7 days).

  9. #8
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    well i said not to worry, cause they are totally reliable.
    Trust, reliability, honesty, experience.
    PM me, if you need any advice.

  10. #9
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    Default ice-gold

    Quote Originally Posted by delta View Post
    You are wrong about ice-gold , they work always very fast and if you call them then they always pick up the phone !
    But you have to read the Office hours: 8 AM - 4 PM GMT, business days !

    Maybe for americans they are not the best option but for sure for europeans !
    Why I am wrong, I spoke with a lady on the phone and she couldn`t find after 7 days my wire, she said that she would look for it and will come back to me.

    I had send money several times with no problem, but the last time, they didn`t tell me anything, was something not ok. So for me the next time waiting only 2-3 days and call them again.

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