waiting over a week of my money, no answers to my emails, no one is going on phone
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waiting over a week of my money, no answers to my emails, no one is going on phone
you must be kidding, these people always reply, try again to contact from another email. might be that your emails not going through. wire orders takes up to 7-10 days.
Same experience here... I dealt with them about 10 days ago and at that time, they replied to a question within one or two dayes like they did in the past.
Maybe a stupid remark but... remember they might only be working at (+- Western European) daytime.
Please post here when your issue will be solved, it is very interested.
I recieved my payment 10 day after, without any information and no comment by email, normaly I get one. It is a difference of 36$ between 580$ and 616$ of Gold so the day price as it has to be.Quote:
Originally Posted by Systems
You are wrong about ice-gold , they work always very fast and if you call them then they always pick up the phone !
But you have to read the Office hours: 8 AM - 4 PM GMT, business days !
Maybe for americans they are not the best option but for sure for europeans !
I agree, they work always very fast and if you call them then they always pick up the phone !
Please note when you are seling e-Gold there is one section which tell you exactly what is fee and you can select express option (the same day) or normal (5-7 days).
well i said not to worry, cause they are totally reliable.
Why I am wrong, I spoke with a lady on the phone and she couldn`t find after 7 days my wire, she said that she would look for it and will come back to me.Quote:
Originally Posted by delta
I had send money several times with no problem, but the last time, they didn`t tell me anything, was something not ok. So for me the next time waiting only 2-3 days and call them again.