Is Oanda is a joke?

Echoing others here who have tried and failed to "register" a live account with Oanda - I've never in my life had such a poor customer experience. I upload the docs as requested - two government issued, one with visible security seals, the other with a verifiable business tax account number (I'm a sole proprietor) and of course my official bank statement. Hear absolutely nothing for 7 days ( a lifetime on the internet). They then send an email requesting a certified true copy of my 2 week old, 10 year passport. The government is confident in letting me travel the world freely for 10 years, likely because I am an honest, law abiding citizen..but, I'm clearly very suspicious to Oanda. Lol. In any case, I drive across the city to a notary, pay $55 to have it certified, upload it to Oanda and guess what? Today marks 7 MORE days of radio silence. Not a "sorry we won't be moving forward" or a "thanks for verifying your documents, go ahead fund the account" just more nothing. Over the last 2 weeks, I have sent a single email to Oanda requesting an update on this absurd process. No response to that either. So yeah, at this point I wouldn't consider depositing a single penny with them. Yesterday I bit the bullet and registered to open an account with another company (FXchoice) - I received an email in LESS than 24 hours congratulating me on successfully verifying my account which is now live and ready to fund. Oanda is a joke...don't waste your time.

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