Justforex incorrect stopout

Last night I had set myself up for a trade. I deposited 50 $ into my account and opted for the 200% bonus they offer when you deposit funds.
I was now set up and ready to trade. I was doing NZD / USD at 3 am South African time (if you see the event, you will see the huge drop it made at 3am)
2 minutes before the trade I set my BUY STOP and SELL STOP 300 points away from where the market was currently at that time. I used a lot size of 0.7.
The 3 o clock hits, the market shoooots down. I expected my SELL STOP to open, As the market is diving down Im looking to set my trailing stop, but I cant find my order.
JUST FOREX CLOSED THE ORDER, TOOK MY 50 $ THAT I JUST DEPOSITED AS WELL AS ITS BONUS, MY ACCOUNT IS NOW AT 0 $ WHERE IT SHOULD BE IN EXTREMELY GREAT PROFITS !!!!!!! The Market moved down 1030 points in the first 4 seconds after 3am.
THERE WAS NO REASON FOR A STOP OUT !!!!!!

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