YAAAAAAAAY :D
FINALLY I'VE LOGGED IN I'VE BEEN TRYING SINCE JUNE 20TH.
IF YOU CANT REACH SUPPORT OVER THE PHONE , LISTEN UP.
CALL YOUR LOCAL OPERATOR TELL THEM TO CONTACT THE MALAYSIA OPERATOR AND THEY WILL CONNECT YOU IMMIDIATELY. YOU WILL THEN HAVE YOUR PIN RESET AND VOILA YOUR BACK IN BUISINESS.
I'VE EMAILED, PM'D AND CALLED EVERY POSSIBLE NUMBER SINCE THE 20 TH WITH NO PROGRESS. IT COST ME $6.50 CDN TO GET CONNECTED ,WISH I DID THIS ON THE 21ST.
IF YOU CALLED MULTIPLE TIMES AND CANT GET THROUGH YOU MUST DO THIS!
HAPPY HAPPY :D
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06-07-2005, 09:25 AM #1
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IF YOU CANÃ LOGIN..... READ THIS!!!!!!!!!
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06-07-2005, 10:29 PM #2
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I had the same problem some days ago and FAXED my request and got answer and solution within some hours. But on the same fax I mentioned the details for a friend who have problem since longer, but no answer on that.
Could it be that the reason was I could add my account ID number, but my friend has lost it. But for Godness sake I do hope the ID number is not an absolute condition. Does anyone know ?
Rolf
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07-07-2005, 10:47 AM #3
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Hi Rolfe45,
The support person I talked to only asked my username then confirmed my real name and then reset my pin #. They never asked for my ID# even though I offered.
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